SAMSUNG GROVE MALL IS USELESS

I am so annoyed with your Samsung's customer care office in The Grove Mall in Pretoria. I have delivered my Samsung TV there for a quotation for a repair on 28 November 2019. Today is 10 December 2019 and NO FEEDBAC****! NO QUOTATION!!!! I'm picking the TV up tomorrow and will take it elsewhere.

Best of all, I have paid R 450 for that quotation to be done and I WILL CLAIM my money back, come hell or high water! I phoned NUMEROUS times and the one person told me he was on medical leave and that is why he hasn't yet had time to have a look at what the TV's issue is!!! Good grief! Your staff's medical leave is not my problem!!!