DCdL
Danie Can der Laan
1 reviews | Active since Jul 2011
17 Jul 2020, 14:44
Samsung greed has no end
I have a Samsung gear fit2 watch and its wrist strap broken. Samsung wants to charge me R600 for a new strap. It is basically a plastic strap and does not last long.
This is very greedy from Samsung. It is absolutely madness.
I will never buy a Samsung product again
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Replies (1)
Samsung South Africa's replyOfficial
17 Jul 2020, 14:46Good day Danie,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply17 Jul 2020, 14:46
Official
Good day Danie,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS