TT
Tshepang T
1 reviews | Active since Jun 2015
28 Apr 2022, 11:11
Samsung Gorilla screen broken.
Just want to understand how can a Samsung Note 20 ultra plus brake it's gorilla screen from a fall less than 1m, from an office table. Can Samsung please contact me I can not be on contract paying R1000 every month for a broken screen that was not supposed to brake.
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Samsung South Africa's replyOfficial
28 Apr 2022, 11:13Good morning Tshepang ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply28 Apr 2022, 11:13
Official
Good morning Tshepang ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM