LS
Linda S
1 reviews | Active since Aug 2013
24 Jan 2019, 08:12
SAMSUNG GOES SILENT
I have approached the following Stores to enquire about the purchasing of a Samsung J4 cellhone : Samsung, Jet Stores, Edgars, Vodacom and Makro - all on the Westrand. Samsung advised me that they do not have the J4. Jet Stores, Edgars and Vodacom also advised that they have not received any Samsung phones. Makro advised that the J4 series has been discontinued and that the last time they received any Samsung phones was 1 December 2018, Is this true?
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
24 Jan 2019, 08:25Good day Linda
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's reply24 Jan 2019, 08:25
Official
Good day Linda
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
Samsung South Africa's replyOfficial
25 Jan 2019, 10:31Good day Linda
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply25 Jan 2019, 10:31
Official
Good day Linda
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
LS
Linda S's updateReviewer Update
25 Jan 2019, 11:43A reference number wont help me AT ALL. Service will.
LS
Linda S's update25 Jan 2019, 11:43
Reviewer Update
A reference number wont help me AT ALL. Service will.