CF
Chimorne F

1 reviews | Active since Dec 2013

08 Dec 2015, 11:03

Samsung giving out oudated products

I am only writing on Hellopeter because I can't seem to get through to a Samsung SA call centre. <br> I just bought a Samsung J1 Ace. And to my surprise the charger in the box is the old chargers, the one that does not have a USB cable and old earphones... I just pray the phone works properly. <br> <br> I mean really this is Samsung!!!!!! not some second hand dealer. <br> <br> Samsung you could have at least put in a proper charger, we are not living in ancient times anymore... People don't use that kind of chargers anymore. I THOUGHT SAMSUNG = TECHNOLOGY.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Dec 2015, 13:23
Official
Hello Zane2012,

This is to acknowledge receipt of your complaint.

Please be advised the query is currently in escalation with our Voice of Customer team under reference number:***.

A senior customer service executive will contact you with further advise on the matter.


Regards
Samsung Team