CF
Chimorne F
1 reviews | Active since Dec 2013
08 Dec 2015, 11:03
Samsung giving out oudated products
I am only writing on Hellopeter because I can't seem to get through to a Samsung SA call centre. <br> I just bought a Samsung J1 Ace. And to my surprise the charger in the box is the old chargers, the one that does not have a USB cable and old earphones... I just pray the phone works properly. <br> <br> I mean really this is Samsung!!!!!! not some second hand dealer. <br> <br> Samsung you could have at least put in a proper charger, we are not living in ancient times anymore... People don't use that kind of chargers anymore. I THOUGHT SAMSUNG = TECHNOLOGY.
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Replies (1)Samsung South Africa's replyOfficial
08 Dec 2015, 13:23Hello Zane2012,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of Customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of Customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply08 Dec 2015, 13:23
Official
Hello Zane2012,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of Customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of Customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
