1 reviews | Active since Aug 2016
Samsung giveaways are false
<p>I purchased a Samsung fridge during a promotion where you would receive a free holiday. I bought my fridge from Hirches in Centurion. I filled in all the documentation and sent pictures of the invoice and serial number on the site, as requested.</p> <p>I have not heard a thing from Samsung, it has been about four months now.</p> <p> </p> <p>I have now recently purchased a Samsung S7 from MTN during the promotion where you get a VR set and a Tablet. The VR set it seems you have to register for which i did, so will see how that goes. The tablet I just keep being told is out of stock.</p> <p> </p> <p>I think that is a very silly excuse because if you running a promotion you would imaging you would have an equal number of phones and tablets.</p> <p> </p> <p>This just feels like if been duped again inot buying a Samsung poduct with their false adverting of free gifts.</p> <p> </p> <p>Thank you</p>
Hi Edgar
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 916.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Edgar
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 916.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
