Samsung - Ger Vr

Item: Samsung South Africa
Rating: 2
Author: daniella W

Hi, <br> <br> I got the Samsung S7 on Friday the 11th March. Since then i have been trying to redeem the gear Vr on the Samsung rewards and haven't been able to do so. I have made contact with Samsung call centre and went to Samsung spoken to the person who made the app. and noone can tell me why my rewards isnt working. Keeps telling me to update it and when i reinstall it, it gives me the same error. I have always been a samsung client, i do want to miss out on this offer due to the app not working.

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Replies (1)

Samsung South Africa's replyOfficial

14 Mar 2016, 16:29

Hello dsw3984,

Good day Daniella

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind Regards

Samsung SA

Samsung South Africa's reply14 Mar 2016, 16:29

Official