Samsung galaxy z3 flip

Samsung z3 flip

In October last year 2021 my husband took out a cell c contract for my birthday. 2 weeks later one morning I woke up wanted to send my husband a text like i do every morning just to find that where the cell folds it cracked.

I took the phone to cell c coz it's under warranty they booked in by the repair center, I waited 3 weeks and then recived a message that i must pay R3500 to fix. I refused as it's a factory fault and they said it's physical damage. The lady at cell c told me very rudely take ur phone to a Pakistan to fix only thing is my warranty will fall. What a cheeck.

I took the cell home. Then my husband took it back to them on the 20th Feb 2022 The booked it again, just for us to recive a quote now R16 000 to fix.

After contacting so many people I then got hold of Samsung voc and they promised to fix my cell under warranty. For 3 months no phone. I received my cell back and nothing was fixed this is how cell c and Samsung treat their customers.