Samsung Galaxy Z Fold 3 screen fault

At least you rep****, thank you for that. Let's see if anything comes of it this time. I am a loyal Samsung customer for over a decade. Samsung 65inch smart curved TV, Samsung microwave, fridge, printer, watch, tablets, 6 work phones, need I go on? But you keep repairing this phone and it keeps happening again, 4 times. Lots of people are experiencin this, https://www.digitaltrends.com/mobile/samsung-galaxy-z-fold-3-broken-screen-again-user-complaints/#:~:text=On%20Samsung's%20official%20community%20forum,the%20device%20was%20under%20warranty

Come on, let's get real, this is stupid, the definition of crazy, not too mention a waste of your and my phone. I don't want this phone anymore. Make a plan and make me happy with Samsung again, I was your biggest advocate, think about this on a human level, put yourself in my shoes.

You have 2 choices, turn this into a positive, give me the fold 4, if it actually works and doesn't have the same screen problem, if you dare. Or roll over me like a number in your support algorithm and lose a fan that has spent and spends a lot of money on your products.

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I'm so glad my concerns have been noted, how long would you think I will have to wait for a response?? Because your service centre has my phone and I kinda need my phone, but preferably not broken. Possibly you could spreed up the process?

Helllllloooo, this is ridiculous, you have a **** product, and you lie, tsk tsk, you have not got back to me as promised above. I, me, not you, have had to call you everyday and try and follow up getting the normal sub standard service and assistance from you, that being the person who cam help me is always at lunch or on the other line. Then the call is dropped and they don't call you back. Promises promises, but nothing ever materialises, big corporate sop give runaround until client gives up and smashes the phone because he is so frustrated with handling of these things and smashing it at least feels fantastic. Nice one @Samsung, that's pretty damn ********* and plain dishonesty. Why haven't you recalled all your folding phones? You can't make one, it's obvious, let Apple try, they make solid products, hmmm I wonder why you are losing so much marketshare. But don't make a product, hype it up to sell it, knowing full well it's going to give issues real soon after your client buys it. That's just kuk.

https://www.slashgear.com/***/reasons-shouldnt-buy-foldable-android-phone-right-now/

So they won't replace their faulty screen. Now ignoring me. Nice one Samsung, great strategy for clients that bring your phones inherent faults to your attention. I have not received a follow up or call back as promised. Just silence.

Here's what your Samsung Galaxy fold will look like, beware:

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