HJ
Hanlie J
1 reviews | Active since Oct 2020
05 Feb 2025, 12:59
Samsung Galaxy Z flip 6, same problems as previous models
I am sooo uphappy. Got my Galaxy z flip 6 about 5 months ago, noticed after a very short while, the phone makes a cracking sound when opening the phone, secondly i noticed the phone was heating up like crazy then.....worst ever, the phone's screen started freezing and after another day, the screen went completely black. The phone has never been dropped, no from of neglection ever. In at the the vodacom repair centre now.
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Samsung South Africa's replyOfficial
05 Feb 2025, 13:02Good day Hanlie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply05 Feb 2025, 13:02
Official
Good day Hanlie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM