LW
Lorraine W

1 reviews | Active since Jun 2017

15 Mar 2023, 21:09

Samsung Galaxy Z Flip 4 and Z flip 3 Hoax and *****.

Samsung Galaxy Z Flip 4 and Z Flip 3 is the biggest **** of all time. I had 3 Samsung Z flip 3 and they all had the exact same problem its starts to overheat and 1hour later you start to get a bubble. I than decided to do and upgrade as I thought the Z-flip 4 was going to do and be better to my surprise the exact same overheating and bubble problem, this is the biggest **** and *****. When I took the phone back to Samsung, they decided they charge me R11 400.00 as they refuse to replace or repair the phone under warranty. They refuse to provide me with the written consent as to why they can't repair or replace under warranty. Samsung, PLEASE STOP DE*****ING ME AND MY FAMILY I HAVE SPENT OVER R 150 000.0 IN YOUR PRODUCTS. PLEASE COME AND TAKE ALL YOUR HEATING PRODUCTS BEFORE WE GET KILLED. YOUR DEVICES ARE A PROBLEM. I REGRET BUYING YOUR PRODUCTS. YOU REFUSE TO ASSIST ME. I HAVE PROOF OF EVERY HEATING MACHINES FROM SAMSUNG. PLEASE COME FETCH YOUR DEVICES.

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply16 Mar 2023, 07:38
Official
 
Good day, Lorraine,
 
 Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
 
 We have noted your concerns and we are currently investigating the matter further. 
 
 Your complaint has been assigned to our escalations department and we will be in contact with you.
 
 Kind Regards,
 Samsung ZA
 ^NP

 
LW
Lorraine W's update16 Mar 2023, 21:11
Reviewer Update
I await your speedy response. I have 10 device's I want Samsung to take back.
LW
Lorraine W's update30 Mar 2023, 22:23
Reviewer Update
Samsung why aren't you replying to me complaints.