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esmeralda O
1 reviews | Active since Mar 2019
19 Mar 2019, 12:29
Samsung Galaxy Xcover 4
Its advertise as a RUGGED. my husband dropped it once and the screen shuttered. And the screen is not part of the warranty
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Replies (2)
Samsung South Africa's replyOfficial
19 Mar 2019, 16:46Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. Please provide us with your contact details.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply19 Mar 2019, 16:46
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. Please provide us with your contact details.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's replyOfficial
22 Mar 2019, 15:36Good day Esmeralda
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Samsung South Africa's reply22 Mar 2019, 15:36
Official
Good day Esmeralda
Herewith your reference number:
***
Regards,
SamsungSA:^LZ