BE
Barend E
1 reviews | Active since Aug 2015
14 Nov 2021, 10:08
Samsung Galaxy Watch4
What a super *** after sales service! Been to two different shops, one at Mall @ Africa and Eastgate. Enter the shop with unfriendly staff! *********** staff! Have no idea how to help! Wish i could get my money back and they can take there devices and stuff it where the sun dont shine! Dont forget if you thinkbof getting a galaxy watch 4 that half the apps and support dont exist! No blood pressure or ecg, phone us useless! Please dont upgrade or buy it!
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Samsung South Africa's replyOfficial
15 Nov 2021, 07:30 Good morning Barend,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply15 Nov 2021, 07:30
Official
Good morning Barend,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS