DS
Dave S
1 reviews | Active since Nov 2024
24 Oct 2025, 17:10
Samsung Galaxy Watch 7 Battery Life
I have been a loyal and regular purchaser of Samsung mobile phones and watches. Recently, I upgraded to the new Galaxy S25+, which I am thoroughly enjoying. Along with the phone, I purchased the Galaxy Watch 7.
Unfortunately, the battery life of the watch has been extremely disappointing. I visited the Samsung Support Centre at Vodaworld, where a technician attempted to reset the watch, but there was no improvement. I am very disappointed, as I need to recharge the watch frequently — most days, the battery does not even last 12 hours.
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Samsung South Africa's replyOfficial
24 Oct 2025, 17:12Good day Dave
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply24 Oct 2025, 17:12
Official
Good day Dave
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM