PK
Paula K
1 reviews | Active since Mar 2021
17 Sept 2025, 07:27
Samsung Galaxy Watch 7
I am a huge fan of Samsung products, but the Galaxy watch 7 has disappointed me. When I first got the watch, it would keep disconnecting from my phone and I had to remove it from the saved Bluetooth devices on my phone (S25 Ultra), and install it all over again. Sometimes it wouldn't even reinstall. This happened many times, but it seems Samsung has sorted this problem out now. Furthermore, the notifications are delayed. Sometimes even up to a day. This is truly inconvenient! I never had this problem with the watch 4 and watch 5 Pro. I'm truly very disappointed.
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Samsung South Africa's replyOfficial
17 Sept 2025, 07:34Good day Paula
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's reply17 Sept 2025, 07:34
Official
Good day Paula
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK