1 reviews | Active since Aug 2018
Samsung Galaxy Watch 4 battery worse than eskom
I have had my samsung galaxy watch 4 for a month and a half now and the battery life is beyond pathetic.
I went on a 4 day hike and after being charged 100%, not linked to any phone and on power saving, it stopped measuring my hike after 7h02m35s. I could not record anything after as the battery died. The previous day i hiked close to 6hours and it had a low battery after i arrived to the huts. I had to charge it full every day and leave it off untill departure.
The settings are to measure heart rate continously and the location was on.
My friend, with ber 5 year old garmin, charged it before we started hiking the leopard trail on day 1 and only charged it again the last morning as it was on 30% then. She could measure 3 and a half days of hiking, total of 16,5hours of hiking and only use 70% battery. And her settings were identical to mine.
How can you have a smart watch with fitness settings and it gives in like that?
I simple can't hike more than 7hours as it won't register. What if i have no power or powerbank.
Even normal use when it is connected to my phone via Bluetooth, it lasts one day. I am very very disgusted with this watch.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
