Samsung Galaxy tablet

I bought a Samsung Galaxy tablet on 1 Sep 2014 at the OR Tambo Airport. (I stayed in Solwezi until December 2014). I only had it for less than a month and it was already giving me problems by not switching on. I went to the Rustenburg branch to see if they can solve the problem. They referred me to the Woodmead branch saying the battery is faulty after testing it. I phoned the Woodmead branch several times this morning where they were passing the buck, cutting me off the line, phoning back again, very poor service.<br> <br> A person would expect that a big international company like Samsung would be able to solve customer complaints more efficiently. Their marketing to sell their products is excellent, but their after-sale service is mind-blowing!<br> <br> My purchase document is currently in Zambia and the only proof I've got is South Africa is the transaction on the bank statement. I am prepared to go to Woodmead (or other) to get this machine repaired, replaced or refunded.