WC
Wilhelm C
1 reviews | Active since Dec 2013
18 May 2021, 11:26
Samsung Galaxy Tab S7+ promo incl Galaxy Buds Live *** DEAL NOT CARRIED OUT ***
I bought a Samsung Galaxy Tab S7+ tablet from Vodacom stores in Mall@Reds in Centurion on 4th May. I wrote 2 emails where I request the "Samsung Galaxy Buds Live" as was promised in the promotion. The promotion ended a few days after I bought it - and the last date you can claim it is the 20th May...
To date I still haven't had anybody replying. It is only this deal that made it worth buying this VERY expensive tablet. Now they don't fulfill their promise. The headphones are R3500....
Helpful (0)
Replies (5)0
Replies (5)
Samsung South Africa's replyOfficial
18 May 2021, 11:27Good morning Wilhelm,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply18 May 2021, 11:27
Official
Good morning Wilhelm,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
WC
Wilhelm C's updateReviewer Update
18 May 2021, 16:36I DID NOT RECEIVE ANY CALLS TODAY! Not even blocked ones... ***
WC
Wilhelm C's update18 May 2021, 16:36
Reviewer Update
I DID NOT RECEIVE ANY CALLS TODAY! Not even blocked ones... ***
Samsung South Africa's replyOfficial
19 May 2021, 08:15Good morning Wilhelm,
We request you email us your name and your correct contact details to tellus @ samsung . com , and we'll get the team to assist.
Kind Regards,
Samsung
:^NM
We request you email us your name and your correct contact details to tellus @ samsung . com , and we'll get the team to assist.
Kind Regards,
Samsung
:^NM
Samsung South Africa's reply19 May 2021, 08:15
Official
Good morning Wilhelm,
We request you email us your name and your correct contact details to tellus @ samsung . com , and we'll get the team to assist.
Kind Regards,
Samsung
:^NM
We request you email us your name and your correct contact details to tellus @ samsung . com , and we'll get the team to assist.
Kind Regards,
Samsung
:^NM
WC
Wilhelm C's updateReviewer Update
19 May 2021, 08:55MY APOLOGIES - MY CONTACT INFO ON *** WAS INCORRECT
WC
Wilhelm C's update19 May 2021, 08:55
Reviewer Update
MY APOLOGIES - MY CONTACT INFO ON *** WAS INCORRECT
WC
Wilhelm C's updateReviewer Update
10 Jun 2021, 10:35I received my Galaxy Pods today. Thank you very much.
WC
Wilhelm C's update10 Jun 2021, 10:35
Reviewer Update
I received my Galaxy Pods today. Thank you very much.