EC
Estelle C
1 reviews | Active since Feb 2012
21 Apr 2015, 10:14
Samsung Galaxy tab manufacturing problems
I took my Samsung Galaxy Tab to Vodacom seeing that it is still under contract and still under warranty. It does not charge properly. Vodacom wanted to charge me almost R900 for repairs. Under warranty? I mean! Why would I damage something that cost me a fortune every month? <br> <br> What I really would like to know is: What is Samsung going to do about it?! Are they not the ones responsible for manufacturing products with bad parts? I Googled it and thousands and thousands of others have the same problem! The want our money but they don't want to give us descent products. They should know by now that there is a problem with their stuff. Please SAMSUNG..... all we ask for is service!<br>
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Replies (1)Samsung South Africa's replyOfficial
23 Apr 2015, 10:45Hello estelle007,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
Samsung South Africa's reply23 Apr 2015, 10:45
Official
Hello estelle007,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
