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Nokuthula N

1 reviews | Active since Apr 2022

04 Apr 2022, 11:31

Samsung Galaxy TAB A7 Lite ****

I have been waiting since the 18th of February for the Samsung Galaxy Tab A7 Tablet which was supposed to come with my Samsung S21 FE. This seems to be a **** and a tactic used to lure customers. They are no longer answering their phones and do not reply to emails! Don't buy any device that comes with promotional items from Samsung as you will not receive it!

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Replies (2)
Samsung South Africa
Samsung South Africa's reply04 Apr 2022, 11:32
Official
Good morning Nokuthula ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung
:^NM
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Nokuthula N's update04 Apr 2022, 11:36
Reviewer Update
When can I expect feedback regarding?