CL
Charl L
1 reviews | Active since Jul 2013
15 Nov 2016, 13:10
Samsung Galaxy S7 cracked screen
<p>this is my 3rd review re the above topic: I eventually drove 300km to Polokwane to give the phone back to samsung whom still have not contacted me. Friday the 11th 2016 I gave the phone back just so that samsung can tell me I know have lost my warranty due to their poor quality phone, that afernoon a person from samsung eventualy called this person could not answer any of my questions and also could not tell me why I loose my warranty due to a fault on their product - extreme poor service from a supposed to be world class company - I will however report this to samsung international as well as they have dealt with these cases before and gave proper assistance to their users</p>
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Charl L's updateReviewer Update
09 Feb 2018, 14:11No the issue was never resolved I switched over to Huawei phone due to your lavck of cooperation that phone is still broken and has never been used since. Two years later you decide to respond pathetic customer service
CL
Charl L's update09 Feb 2018, 14:11
Reviewer Update
No the issue was never resolved I switched over to Huawei phone due to your lavck of cooperation that phone is still broken and has never been used since. Two years later you decide to respond pathetic customer service
