SB
Selwyn B

1 reviews | Active since Feb 2015

02 Feb 2015, 08:29

Samsung Galaxy S4 Broken screen

Samsung Galaxy S4 was booked in for a screen that is broken and be repaired under the ADH Warranty.<br> The device was submitted on the 1st of December 2014, I was told it will be repaired within 2-3 Weeks...this is now 2 months and they still have not received stock. <br> <br> Please assist because I'm paying for phone that I'm not using at the moment.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Feb 2015, 16:39
Official
Hello Selwyn.Booysen,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA