RG
Rajiv G

1 reviews | Active since Mar 2019

07 Mar 2019, 10:48

Samsung Galaxy Note Global Security Issue

Firstly, this review does not even deserve 1 star. Regarding Mobile Galaxy Note products. Samsung is experiencing a Global Security vulnerability on (Exynos9810) Note 9 etc making the WIFI connection extremely vulnerable (leads to malicious source code injection). However Samsung "members" states its due to unstable WiFi connection. Currently as I mention this is a global security threat on all new galaxy note series products. Samsung will not recall the products due to costs but don't put yourself at risk. They are also experiencing issues where you are being re-directed to untrusted and bogus "Samsung applications". Rather consider Huawei or even Alacatel.. Safer less headache better pricing. They do not want to replace my brand new defective device.

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Replies (3)
Samsung South Africa
Samsung South Africa's reply07 Mar 2019, 17:00
Official
Good day 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly. Please provide us with your contact number.  A senior customer service executive will contact you with further advise on this matter. 
Regards,SamsungSA:^SS
Samsung South Africa
Samsung South Africa's reply14 Mar 2019, 13:51
Official
Good day Rajiv

Kindly reply with your contact details and we will assist further.

Regards,SamsungSA:^LZ

Samsung South Africa
Samsung South Africa's reply11 Apr 2019, 14:16
Official
Good day Rajiv
Herewith your reference number:    
***
 
SamsungSA:^LZ