Samsung Galaxy J1

Item: Samsung South Africa
Rating: 1
Author: Tobias K

I bought a Samsung Galaxy J1 about a year ago for my daughter. The phone has been giving us endless issues. I tried reaching out to Samsung to assist but not getting any response from Samsung SA.

I bought the product hoping with the great name as Samsung it will be a great phone for her. I'm really disappointing with the service and the product.

Thanks

Tobias de Klerk

Helpful (0)

Replies (1)

Samsung South Africa's replyOfficial

07 Jan 2020, 09:51

Good day Tobias

We are sorry to hear about your experience.

We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.

Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.

Kind regards,
The SamsungSA Team:^LZ

Samsung South Africa's reply07 Jan 2020, 09:51

Official

Good day Tobias

We are sorry to hear about your experience.

We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.

Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.

Kind regards,
The SamsungSA Team:^LZ