1 reviews | Active since Nov 2015
Samsung Galaxy gear charging dock (cradle)
I bought a galaxy gear s and cradle dock for charging keeps on braking. I bought 2 more cradles and they also broken. I told Samsung that their part keeps on braking and I can't always pay R450 every time for low quality and they told me they are sorry but I will just have to buy another one. This watch doesn't even work without this thing. If Samsung produces weak products like this that means every 3 to 6 months I'll have to buy a new charging cradle. I also have a friend who is experiencing the same problem. Samsung needs to do something about these charging docks cos I'm spending a lot on charging docks than using the ****** watch. Today when the 3rd one broke I called them and they are not even helpful and the lady I spoke to was even rude and didn't wanna give me her name.
This is to acknowledge receipt of your email.
Please be advised the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your email.
Please be advised the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
