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Colin H
1 reviews | Active since Mar 2023
19 Aug 2024, 17:02
Samsung Galaxy Fit2 Fitness Tracker
Samsung Galaxy Fit2 Fitness Tracker great acquisition initially. After 8 (eight) months of relative happy usage, the 'sleep tracker' stopped working, then the 'heart rate' stopped working, then the 'stress monitor' stopped working. Now it can only be used as a "watch" Not the purpose for which it was acquired as I already have watches?
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Samsung South Africa's replyOfficial
19 Aug 2024, 17:04Good day Colin.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply19 Aug 2024, 17:04
Official
Good day Colin.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM