1 reviews | Active since Apr 2021
Samsung galaxy A50 software update- it's terrible.
Wish I could give 0 stars. Samsung appears to alternate between software updates that are fine and ones that are awful. This latest one has changed the appearance of the drop menu, the background in the app menu, and added a panel that is horribly aesthetically displeasing and interferes with the user experience. If I leave it on swipe mode, it opens while I am trying to swipe through the app menu, and if I switch it to tap mode, it opens every time I try to open the app directly next to it. I can find no way to get rid of it. This update has also changed the appearance of icons within folders, which has in turn changed the placement of the apps. As well as changing the appearance of the drop menu, it has also changed the notifications that drop at the top of the screen, and the banner notifications within the drop menu. The appearance of the volume sliders have now moved from the top to the side, and the layout has changed and looks terrible. It has also created an odd vibration every single time I touch any of the three buttons at the bottom of the screen; back, home, or app toggle. I switched these off off a reason when I first got the phone. Such preferences should not be able to be reset by an update. I have a close friend with the same phone who is also appalled by this latest update and we would both prefer it be reversed. Zero stars for this update.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^LP
