SG
Sandisi G
1 reviews | Active since Jan 2022
14 Apr 2022, 12:26
Samsung Galaxy A32 - SM-A325F is a headache
I purchased a Samsung Galaxy A32 in July 2021, and then in December 2021 the screen became dysfunctional, touch wasn't working and I booked it in at Vodacom Repairs Shop (Vincent Park). The phone was fixed on Warranty. Last week my screen just went blank, I could hear the calls coming in but I can not answer nor switch off the phone due to the screen not working, once again. I am soo unhappy with this product and as for you Samsung ay I am good you will never see me again!
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Samsung South Africa's replyOfficial
14 Apr 2022, 12:27Good day Sandisi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply14 Apr 2022, 12:27
Official
Good day Sandisi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM