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wizardmidas W

1 reviews | Active since Oct 2016

31 Jul 2018, 12:02

samsung fridges are really poor quality - 3 temp switches in 3 years !!

samsung fridge repair ref ********** 605 still from 25th july - 1 week and no resolution?? fridge is 3 years old and ive already replaced the temperature switch twice ! this is the 3rd time very dissapointed - poor show - bad service for the customer

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Replies (1)
Samsung South Africa
Samsung South Africa's reply31 Jul 2018, 16:43
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team^NP