SO
Samantha O
1 reviews | Active since Jun 2021
07 Dec 2022, 09:59
SAMSUNG FRIDGES
Absolutely shocking after service. It has taken 3 weeks and my fridge has still not been repaired. DO NOT BUY A SAMSUNG FRIDGE!!!!!!!!!!!!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
07 Dec 2022, 10:03Good morning Samantha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Samsung South Africa's reply07 Dec 2022, 10:03
Official
Good morning Samantha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
SO
Samantha O's updateReviewer Update
07 Dec 2022, 10:12This is the same as your previous reply and my fridge has still n ot been repaired so please do something instead of sending automated replies!!!!!!
SO
Samantha O's update07 Dec 2022, 10:12
Reviewer Update
This is the same as your previous reply and my fridge has still n ot been repaired so please do something instead of sending automated replies!!!!!!