Samsung Fridge terrible quality.

I bought a brand new Samsung frost free fridge/freezer on 30 Nov 2023. It worked well for the first +- 20 days. Came back from holiday to find that everything in the fridge had spoiled. The freezer was working fine. At that point the fridge felt like it was nearly room temperature and was unusable to keep anything fresh. Fridge was repaired within a week. It turned out that the heating element that keeps the freezer from freezing over failed and prevented cold airflow from the freezer into the fridge. The same problem has now occured again, after a defective part has was replaced. This within 2 weeks of the repair. A 2 month old fridge that has to be repaired twice is rediculous. What's even more rediculous is the lack of urgency this time around to fix the fridge. It doesn't matter that I'll have to throw out and buy new food, which would not have spoiled otherwise. The fridge has never been off, so it's not damage due to load shedding. Terrible quality from what should be a reputable brand.