1 reviews | Active since Oct 2016
samsung fridge repair -very bad service -non existant call centre -poor show
ref ********** 616 2 days they have said a repair technician will arrive , no show . spoke to londie ? who now made up a story that she told me the tech will arrive on wednesday 13 dec ?? id love to hear that recording !!! never happened . poor service , rubish attitude . sad thet they have *****ed samsung fridges ...i shant be a customer long.
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SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA