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Carey-Leigh Impson
1 reviews | Active since Apr 2018
04 Jul 2021, 18:15
Samsung Fridge Questionable Quality
Bought a Samsung fridge from Hirsch Hillcrest and have been so shocked with the quality of the internal storage components. Three broke along with the adjustable tray. All brittle and worn worst than our 7 year old Defy.
Hirsch actioned for a Samsung Rep to call in and view at our home, same was eventually done and we were promised for new components which have not arrived.
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Samsung South Africa's replyOfficial
04 Jul 2021, 18:38Good evening Carey - Leigh,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Samsung South Africa's reply04 Jul 2021, 18:38
Official
Good evening Carey - Leigh,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP