BM
Botshabelo M
1 reviews | Active since Mar 2024
24 Mar 2024, 17:47
Samsung Fridge Nightmare
For more than five years now my complaints to Samsung about the malfunctioning ice maker on the Samsung 632L french door fridge/freezer with sparkling water have been ignored. I stopped using the ice maker within a year of acquiring the fridge. Now the same ice maker is making a loud winding noise that makes the whole house feel like someone is driving a tractor all over the kitchen. What a nightmare of a buy!!!
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Samsung South Africa's replyOfficial
25 Mar 2024, 08:11Good day Botshelo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply25 Mar 2024, 08:11
Official
Good day Botshelo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM