SB
Sharon B

1 reviews | Active since Dec 2018

07 Feb 2024, 07:09

Samsung fridge expensive but *******

I will never buy Samsung appliances again. My double door fridge which is 3 years old and cost a lot of money has given so much trouble and I have had to throw food away. It has once again not freezing or getting cold and I reported this on Monday morning and still no one has come to sort it out. Absolute ******* appliances and service.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Feb 2024, 08:12
Official
 Good day  Sharon, 
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA 
:^KK