SAMSUNG Fridge damaged and not being replaced or refunded.

<p>We bought our Samsung Fridge on 28th of December 2015 and it got damaged around Mid-July 2016 of which it was & still is under warranty. It has been more than 2-3 months since SAMSUNG sent their technician to look at it back and forth and try to fix it without success.Till today we haven’t received a replacement of fridge as it was recommended by their technician. </p> <p> We have sent an email to Dyna Tshibwabwa requesting that the fridge be replaced altenavely be given our money back and also replace the rotten/spoilt food that occured as a result of the damaged fridge. Nothing has been done thus far.</p> <p>Right now we dont have a fridge. Its unprofessional and when we bought the fridge we were under the impression that we are buying quality and excellent 'warranty' that is supposed to assist us in times like this. Unfortunately we are disspointed.</p>