FN
Francois N
1 reviews | Active since Mar 2015
20 Mar 2015, 09:42
Samsung Fridge compartment latch
On the 2nd of March Jurie from Orca Electrical (approved technicians) came out. Told us latch will be ordered and replaced. As yet not replaced. They do not return calls. Contact person Bianca. On Monday 26 Feb Samsung Call centre Ref *** was contacted. Today follow up as yet nothing has been done. Supervisor Portia.
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Samsung South Africa's replyOfficial
20 Mar 2015, 14:17Hello Roverhselux,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply20 Mar 2015, 14:17
Official
Hello Roverhselux,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA