SAMSUNG FRIDGE

I am extremely disappointed in SAMSUNGs after service. I logged a complaint a few weeks ago about my SAMSUNG fridge. SAMSUNG responded and provided an option of a replacement fridge the exact model at a cost of R7540. I opted for this option. There is a 2 year warranty on this option. The very day the fridge was delivered, the new fridge heated up on both sides of the fridge. I lodged the complaint and told SAMSUNG that i want my money back and that they can collect the POORLY manufactured fridge. I still didn't hear back from SMASUNG. There is no follow up. there is no come back and follow through or response from SAMSUNG. I demand my MONEY back, there is no recourse. I am abhorred by the POOR POOR customer service. I cannot understand that 2 fridges of the same model being so poorly manufactured this is no coincidence but indicative of poor quality standards. This is a complete insult and a customer that WILL NEVER NEVER choose SAMSUNG ever ever again. I cannot understand that SAMSUNG is still in business, there is no regard for the customer and to top it all the poor standards and quality of SAMSUNG appliances. There is no BESPOKE, in fact I have a new meaning of what BESPOKE actually means in a SAMSUNG context. POOR quality appliances, POOR manufacturing, POOR customer service, No accountability and follow through. I am an extremely disappointed customer