JV
Jacques V
1 reviews | Active since May 2019
16 Feb 2023, 08:32
SAMSUNG FRIDGE
FOR 3 MONTHS NOW IM STRUGGLING WITH THEM TO FIX A R32000 FRIDGE NOT FREEZING AND MAKING A LOT OF NOICES FRIDGE JUST OVER 1 YEAR OLD RUDE PEOPLE DONT BUY SAMSUNG PRODUCTS
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Replies (4)
Samsung South Africa's replyOfficial
16 Feb 2023, 08:34Good morning Jacques
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply16 Feb 2023, 08:34
Official
Good morning Jacques
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
16 Feb 2023, 10:04The issue has been escalated we will inform you once it has been resolved, please wait for feedback.^NM
Samsung South Africa's reply16 Feb 2023, 10:04
Official
The issue has been escalated we will inform you once it has been resolved, please wait for feedback.^NM
JV
Jacques V's updateReviewer Update
21 Feb 2023, 10:38One week later and still nothing happens.
One call saying they will call me.
Makro also doing nothing from their side.
Samsung useless
One call saying they will call me.
Makro also doing nothing from their side.
Samsung useless
JV
Jacques V's update21 Feb 2023, 10:38
Reviewer Update
One week later and still nothing happens.
One call saying they will call me.
Makro also doing nothing from their side.
Samsung useless
One call saying they will call me.
Makro also doing nothing from their side.
Samsung useless
JV
Jacques V's updateReviewer Update
24 Feb 2023, 17:04still no word from them dont buy samsung products they have no after services
JV
Jacques V's update24 Feb 2023, 17:04
Reviewer Update
still no word from them dont buy samsung products they have no after services