Samsung Fridge

Item: Samsung South Africa
Rating: 1
Author: Barkley M

I bought a Samsung fridge with a 10 year warranty on the compressor from Dionwired in Montana for R30000. 4 years later the fridge stopped working and Samsung discovered that it was a factory problem with the compressor. I was asked to pay extra R22000 for a replacement.

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Replies (2)

Samsung South Africa's replyOfficial

31 Jul 2019, 06:49

Good day Barkley

We greatly appreciate your feedback.
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.

A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JL

Samsung South Africa's reply31 Jul 2019, 06:49

Official

Samsung South Africa's replyOfficial

31 Jul 2019, 07:19

Good day Barkley
Herewith your reference number:

***
SamsungSA:^JL

Samsung South Africa's reply31 Jul 2019, 07:19

Official

Good day Barkley
Herewith your reference number:

***
SamsungSA:^JL