1 reviews | Active since Mar 2011
Samsung Fridge
My Samsung fridge/freezer with water dispenser is broken. I bought this fridge in 2013 and now have lost over R2000 worth of food and meat because last Thursday when I got home the fridge was warm and everything was defrosted. Now, as a family of 3 we need to use a cooler box and Ice to keep our food that we need to buy everyday cold to prevent it from going bad. According to the technician I spoke to it would cost up to R1900 to fix it as there can either be a gas leak or the compressor is faulty. How can this be possible for a new fridge??<br> We only use Samsung appliances but given the fact that their lifespan of their appliances is this short, I think Ill be switching to a different manufacturer. Im really unhappy and frustrated with Samsung. What can I do to resolve this?<br>
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
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Regards
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
