1 reviews | Active since Mar 2015
Samsung Fridge
Dear Hellopeter, <br> I hope you can help me.<br> I bought my parents a Samsung Fridge on the 26 December 2013 from one of the Game Stores in Durban. After six months the door if the fridge started to rust, they came out and changed the door, about 4 - 6 months later, the new door started to rust in the same area as the previous one.<br> I called Samsung, they sent a Technition out and said they will come back to us, I didn't hear from them, so I called them again in December and spoke to the Technition. <br> According to the Technition, he says Samsung said the are not replacing the door, because the warranty will be expiring in a few days time, but to my knowledge, Samsung overs a Two Year Warranty on Fridges. To add to this, I took out an extended warranty with Game.<br> Please can you assist me.<br> Kind Regards, <br> Westley Harvey<br> ***<br> Email: [Email Removed]
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind Regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind Regards
Samsung SA
