kM
krish M

1 reviews | Active since Jan 2014

29 Jul 2015, 10:31

Samsung Fridge

Hi, I purchased a fridge (bottom freezer - silver) in Dec 2011, when it was delivered it did not work (overheating). The supply replaced. The replacement also did not work (no powering on). This was also replaced in 02/12. Now I see that the freezer is working but the fridge does not. I checked with the dealer and they told me that for repairs I must contact their accredited repairs, which I did. Just for a call out it costs R450.00? I think this is a *******. Old fridges last over 10 years &amp

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Jul 2015, 10:55
Official
Hello kushe,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

kind regards
Samsung SA