JR
Jaco R
1 reviews | Active since Mar 2021
20 Mar 2021, 12:51
Samsung Free TV
I have upgrqded to a Sumsung Note 20 and was suppose to get a 32" Samsung TV. Untill now they ignore my claim, even after I have emailed them the purxhase slip of the phone.
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Samsung South Africa's replyOfficial
20 Mar 2021, 13:13Good day Jaco,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Samsung South Africa's reply20 Mar 2021, 13:13
Official
Good day Jaco,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP