SZ
Simangele Z
1 reviews | Active since Jan 2018
12 Mar 2025, 20:52
Samsung Four Months False
Dear Samsung
We purchased the November 2024 deal with a gift- earphone and watch... still waiting. Really!?!
I go to a Telkom store every week to query and I call every and message.
This is false advertising. It's been 4 months already.
I'm going to escalate this to the Ombudsman.
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Samsung South Africa's replyOfficial
12 Mar 2025, 20:54Good day Simangele
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply12 Mar 2025, 20:54
Official
Good day Simangele
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM