DS
Devina S
1 reviews | Active since Jan 2012
10 Aug 2024, 10:14
Samsung flip phones disintegrate within a year!!!
I had my flip 3 and 4 repaired in January at a cost to me and now the screen on my zflip3 is again disintegrating! SAMSUNG NEVER CALLED ME ONCE!!!!!
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
10 Aug 2024, 10:27Good day Devina
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply10 Aug 2024, 10:27
Official
Good day Devina
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
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Devina S's updateReviewer Update
10 Aug 2024, 11:02Like the last time when SOMEONE CALLED NO ONE GAVE ME A CALL???? 2 ****** ZFLIPS DISINTEGRATING!!!!
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Devina S's update10 Aug 2024, 11:02
Reviewer Update
Like the last time when SOMEONE CALLED NO ONE GAVE ME A CALL???? 2 ****** ZFLIPS DISINTEGRATING!!!!
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Devina S's updateReviewer Update
14 Aug 2024, 16:00Still no solution!!!
DS
Devina S's update14 Aug 2024, 16:00
Reviewer Update
Still no solution!!!