RR
Retshetse R
1 reviews | Active since Dec 2020
22 Dec 2025, 13:18
Samsung faulty TV
I bought a Samsung 70 inche smart TV from Makro, the technicians assessed and confirmed that the TV is faulty. Samsung is now making baseless rejections for the exchange. This TV only played 1 day, I want an exchange ASAP or give me a refund, so that I can buy a TV from a reliable brand since Samsung is selling us ******* 😡😡😡!!!
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Samsung South Africa's replyOfficial
22 Dec 2025, 13:23 Good day Retshetse.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply22 Dec 2025, 13:23
Official
Good day Retshetse.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK