JL
Jacques L
1 reviews | Active since Dec 2020
01 Dec 2020, 14:54
Samsung faulty fridge.
Bought a brand new double door Samsung fridge/freezer from Hirsch in Cape Town 10 months ago. Unit is faulty and was promised a replacement. Been trying from my side to solve the problem but to no avail. Please help.
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Samsung South Africa's replyOfficial
01 Dec 2020, 15:22Good Day Jacques ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply01 Dec 2020, 15:22
Official
Good Day Jacques ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM