Samsung false adverti*****t on Fridge with a 10 years warranty on the compressor

I bought a fridge in 2022 Samsung model no: RB29HWR3DSA, with a 10 years warranty on the compressor. Now my fridge is not freezing to the fullest and at the top it's just warm. I communicated with Samsung through chat service to be assisted with repairs. I've been told there are no service centers in my area (Taung) . I can't be assisted. My problem is that why are you selling something that if i had a problem with you can't help me. By the time i was buying this fridge at Game Vryburg i didn't come there knowing which fridge to buy, but the sales agent did convince me to buy this fridge due to its features and then now i can't be assisted. I take that as false adverti*****t and need that to be corrected. My fridge need to be fixed as it stated its 10 years warranty on the compressor