HS
Henda S
1 reviews | Active since Jan 2023
13 Jan 2023, 14:36
Samsung falled me!
I wanted help to re pair and conect my watch on my Samsung fone ( prev. It conected 100% and i could make calls with my watch) The Lady that was to help me, as soon as sy heard that it was not a Samsung watch sy dismist me and sayed it is not compactebill and she cant help me.
Helpful (0)
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Replies (2)
Samsung South Africa's replyOfficial
13 Jan 2023, 14:38Good day Henda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply13 Jan 2023, 14:38
Official
Good day Henda,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's replyOfficial
14 Jan 2023, 09:36Dear Henda,
Thank you for posting your comment
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Thank you for posting your comment
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply14 Jan 2023, 09:36
Official
Dear Henda,
Thank you for posting your comment
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Thank you for posting your comment
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM